Meet The Personal Travel Assistants

Nga Hoang – Personal Travel Assistant – Lives in Hoi An, Vietnam

Beach bum, culture buff and expert level foodie

“I’m Vietnamese but I’ve travelled to lots of different countries in Asia and Europe and experienced so many wonderful things. I lived in Hong Kong for 5 years working in Sales and after I had my second baby I wanted to settle down in Vietnam. Travis and Mike invited me to come and join them at Wide Eyed Tours. I’ve been working for Wide Eyed Tours now for over 5 and a half years and I couldn’t be happier. I’ve done lots of different work with them but now I specialise in helping clients from Europe book their perfect holiday and organising and running school tours. I have a lively and fun client base and live in the beautiful ancient beach town of Hoi An with my two children and husband. I love to meet clients when they are here and reading their thank you cards and notes. I’d love to build you a holiday so you can experience our experience and fall in Love with Vietnam.”

Contact Nga if you are a travel agent from Europe or Australia looking for incredible customer service
nga.hoang@wideeyedtours.com
Mob: +84 (0) 988 705 785

Chi Hoang – Personal Travel Assistant – Lives in Ha Noi, Vietnam

Loves local culture and local life

“Travelling has increased my perspective and widened my experience of the world. I love travelling and take any chance I can get to visit new locations and cities. Before I joined Wide Eyed Tours I spent several years working in hotels as a receptionist. It was a great start to my career. I learnt how to really listen to clients and give them an experience they will never forget. Now I’m at Wide Eyed Tours I’ve focused on using my travel experiences and hotel experience to make sure each and every client gets a perfect holiday tailored to their needs. I really want to share all my experiences to my clients with the hope they will have a perfect trip. I love going to meet my clients when they are here and surprising them with a little gift. It’s a great feeling to see them enjoy my country and our service”

Contact Chi if you are a travel agent from Victoria, Tasmania or South Australia.
chi.hoang@wideeyedtours.com
Mob: +84 (0) 979 853 899

Thuan Nguyen – Your Personal Travel Assistant – Lives in Hanoi, Vietnam

Motorbike junky, culture buff and South East Asian foodie

“When I was at University me and my friends used to get on our motorbikes and travel all over Vietnam whenever we had free time. I love getting off the beaten track, staying in homestays and getting close to local people to experience their way of life. My motorbike trips at University inspired me to travel around Asia. So far I’ve visited Laos, Cambodia, Thailand and the Philippines. Next on my wish list are Europe, Tibet and South Africa. I love putting together the best holiday for each client’s needs and finding the best deals. I specialise in Motorbike tours, School Tours and Adventure Tours but really love putting together romantic getaways and honeymoons. I get a lot of satisfaction introducing the beautiful landscapes and cultures of Vietnam and South East Asia to my clients. “

Contact Thuan if you’re a travel agent in New South Wales or Queensland, Australia.
thuan.nguyen@wideeyedtours.com
Mob: +84 (0) 968 598 644

Hien Giap – Operations Co-ordinator – Lives in Hanoi, Vietnam

Group traveller and local life enthusiast

“I love travelling in groups, especially with my friends. It’s so much fun experiencing new locations with people you know and love. I’ve travelled to most of the best locations in Vietnam and Laos and I still feel I have a lot of travelling to do. I want to explore the whole of Asia. Whenever I get to a new location I like to rent a scooter and drive around. It’s such a quick way to get to know a city and the lives of local people. I love to explore people’s daily lives and to try the local food and see the sites. I’ve always wanted to work in tourism. I studied it at university and I’ve held many jobs in hospitality and tourism before joining Wide Eyed Tours in 2013. I worked as a Travel Assistant with Wide Eyed Tours for 2 years and now I work in operations focusing on improving logistics and reservations. I’ve got plenty of experience on all sides of the business and I look forward to working with you.”

Contact Hien if you’d like to update your contract rates or discuss logistics
hien.giap@wideeyedtours.com

Mob: +84 (0) 968 598 644

Hoa Nguyen – Your Personal Travel Assistant – Lives in Hanoi, Vietnam

Local bus, pick up – drop

“I love travelling in groups, especially with my friends. It’s so much fun experiencing new locations with people you know and love. I’ve travelled to most of the best locations in Vietnam and Laos and I still feel I have a lot of travelling to do. I want to explore the whole of Asia. Whenever I get to a new location I like to rent a scooter and drive around. It’s such a quick way to get to know a city and the lives of local people. I love to explore people’s daily lives and to try the local food and see the sites. I’ve always wanted to work in tourism. I studied it at university and I’ve held many jobs in hospitality and tourism before joining Wide Eyed Tours in 2013. I worked as a Travel Assistant with Wide Eyed Tours for 2 years and now I work in operations focusing on improving logistics and reservations. I’ve got plenty of experience on all sides of the business and I look forward to working with you.”

Contact Hoa if you’d like to update your contract rates or discuss logistics
hoa.nguyen@wideeyedtours.com

Mob: +84 (0) 000 000 000

Huy Huyen – Your Personal Travel Assistant – Lives in Hoi An, Vietnam

Beach bum, southern Vietnamese cuisine queen and handicraft lover

“I try to travel to two new cities every year. I love exploring different histories and cultures and learning to see the world from a new perspective. I’ve travelled to dozens of cities across Vietnam but I know Hoi An better than any other city. Before I joined Wide Eyed Tours I worked for hotels in Hoi An, helping clients settle in and find their way around my hometown. Now I wan to show the same service to clients travelling around the whole country. “

Contact Huy if you’re a travel agent in New South Wales or Queensland, Australia.
huy.huyen@wideeyedtours.com
Mob: +84 (0) 905 311 212

Ha Nguyen Thi Thu – Your Personal Travel Assistant – Lives in Ha Noi, Vietnam

History lover and culture buff

I remember my first holiday with my parents when I was a child. We went to one of the most famous resorts in Vietnam and I loved it. Ever since then I’ve wanted to work as a tour organiser helping people discover fantastic experiences and new destinations. I’ve worked as a travel consultant for 4 years before joining Wide Eyed Tours in 2016. My aim is to provide clients with the best value options for their destination, and ensure they have a memorable travel experience. My favourite location in Vietnam is Da Nang and Hoi An. I love anywhere with long sunny beaches but I really love the food in South Vietnam and the handicrafts and souvenirs like Hoi An’s handmade lanterns. I’d love to look after your holiday and share my experiences with you.

Contact Ha for any direct bookings
ha.nguyenthithu@wideeyedtours.com
Mob: + 84(0) 978 527 764

Van Anh Truong – Personal Travel Assistant – Lives in Hanoi, Vietnam

Sightseer and Group Travel Expert

“I used to work as a Personal Travel Assistant doing private and FIT tours for a few years before I moved into destination management operations. It was an exciting job and I got to know a lot about Vietnam and Cambodia. Now I focus on getting large group tours off the ground and work with our clients to make sure their trips happen without a hitch. I manage tour leaders and direct the work of our operations assistant to make sure every trip is fun and exciting. I’ve travelled throughout Vietnam but I love Hoi An the most. The countryside is fantastic for cycling and the history in the city is great.”

Contact Van Anh for any direct enquiries
anh.truong@wideeyedtours.com
Mob: +84 (0)985744686

Loan Vu – Trainee Personal Travel Assistant – Lives in Hanoi, Vietnam

Cyclist, culture buff and local life enthusiast

“ Before joining Wide Eyed Tours I worked in hotels for a long time, helping clients find their way around Northern Vietnam. I get a real kick out of talking with clients face to face, understanding what they want from their travels and seeing their reactions to my home country. I’ve travelled all over Vietnam from the peaceful Hoi An to the hills of Sapa. North Vietnam is my area of speciality. I love walking with the Ethnic Minority Women in Sapa and learning more about their daily lives and cruising around the gorgeous Ha Long Bay. Now I work as a Personal Travel Assistant for Wide Eyed Tours I’m really happy that I get to look after travellers from around the world and show them my beautiful home.”

Contact Loan for any direct enquiries
Loan.vu@wideeyedtours.com
Mob: +84 (0)988 546 952