Why book with us?

Experience Our Experience

Wide Eyed Tours & Travel

We’re a travel-loving team of former tour leaders and travel industry experts – and for over 20 years, we’ve specialised in Southeast Asia tours, snapping up plenty of awards along the way.

At WETT, we design our tours with local experts from across Vietnam, Cambodia, Thailand, and Laos – for an insider’s perspective into these fascinating destinations. So not only can we include hidden gems in our itineraries, we can offer the best service and support around the clock.

Here’s what we care about: travel (obviously), authentic experiences, our customers’ safety and comfort, respecting local cultures and customs and building nurturing, enduring relationships with our partners, suppliers, agents, and their clients. 

With these principles at the heart of everything we do, we can deliver exceptional (and customisable!) travel experiences: ensuring the highest levels of satisfaction for whoever journeys with us.

Solo traveller on boat in Vietnam

Why choose us: 5 reasons to book

Now you know who we are. But why book with Wide Eyed Tours & Travel? Well, booking with anyone else means missing out on our award-winning, personalised service. Our ability to make lasting connections and your chance to make truly meaningful experiences in Southeast Asia’s most beautiful destinations: at your own pace, and your own budget. 

Here’s why people book with us, again and again.

01

Our credibility

We’re like your travel fairy godmothers and godfathers! With over 20 years of industry experience, we know what it takes to craft the perfect holiday. We can also help you navigate any changes and challenges in the event of the unforeseen. So you can sit back and relax…you are on holiday, after all!
02

Our local knowledge

Our secret sauce: the fact that we have teams on the ground with the best local insights, who can’t wait to share the hidden gems of their hometowns with you. No “checking off landmarks” here – it’s more about checking off bucket-list items and the kind of authentic experiences you’ll never forget.
03

Our customer service

We’re with you for every step of your journey (not literally, that would be weird). But we’re only a phone call or message away should you ever need a lift, a recommendation or a translation. We’re proud to have won awards for our customer service – and we’re all about making your trip as special as you are!
04

Our partners

For over two decades, we've been cultivating key relationships with our local partners in Southeast Asia: from the best hotels and restaurants to the safest and most comfortable cruise companies. So you can rest assured – booking a tour with us means you’ll get very best standards, at every destination.
05

Our humanity (!)

In a world of auto-generated booking systems, we like to keep it human – a personal touch makes our travel experiences special! We design our tours with human connection and cultural immersion in mind – and if you need to contact us, every response will be from An Actual Human: who’ll make sure you get the support you need.

What people say: our customer reviews

Creating everyone’s dream holiday doesn’t come easily: but with the help of our lovely staff members, we can build customisable trips to suit different travel styles, preferences and budgets, we’ve got it in the bag!

Meet our team
Team member
Huong Nguyen
Personal Travel Assistant Vietnam
Tailor My trip

Remember for ever

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Thank you for everything you did for us on our time in Vietnam and Cambodia. We enjoyed every moment and we will remember it for the rest of our lives. We will highly recommend you and your company.

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Fergus & Nessa
Customer
Team member
Duyen My
Personal Travel Assistant Vietnam
Tailor My trip

You are amazing

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Duyen, I have to say this has been the easiest process ever. I am so so so thankful for you and I will always recommend you and wide eyed tours - you are amazing.

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Breenanna
Agent
Team member
Ally Schulha
NSW Sales Executive
Tailor My trip

Best holiday ever

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he was glowing, raving about her trip: 'the best holiday ever!' Van Anh, you were so helpful and beautiful to deal with. Thanks for making my job easier! I adore booking with WET!

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Beth Betland
Agent
Team member
Jolie Wassana
Personal Travel Assistant Thailand
Tailor My trip

Absolute gems

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It's always great to work with Wide Eyed Tours and Van & Jolie are gems. I love the idea of the follow up service too, fits very well with our personalied service model.

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Jacob Barlett
Agent
Team member
Thuan Nguyen
DMC Branch Manager
Tailor My trip

You only employ the best!

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Huge thanks to Chloe this week! I haven’t worked with her before, but she’s just as awesome as the rest of the team. She was patient with my clients and helped secure a lovely Vietnam booking.

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Agent
Team member
Tu Nguyen
Personal Travel Assistant Vietnam
Tailor My trip

Truly amazing holiday

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Hi Mrs. Tu, it’s Claire! Thank you for welcoming us to your wonderful country. This holiday was amazing! We loved every second and truly appreciate everything you did. We hope to come back soon!

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Claire & Andrew
Customer
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