Why book with us?

Experience Our Experience

Wide Eyed Tours & Travel

We’re a travel-loving team of former tour leaders and travel industry experts – and for over 20 years, we’ve specialised in Southeast Asia tours, snapping up plenty of awards along the way.

At WETT, we design our tours with local experts from across Vietnam, Cambodia, Thailand, and Laos – for an insider’s perspective into these fascinating destinations. So not only can we include hidden gems in our itineraries, we can offer the best service and support around the clock.

Here’s what we care about: travel (obviously), authentic experiences, our customers’ safety and comfort, respecting local cultures and customs and building nurturing, enduring relationships with our partners, suppliers, agents, and their clients. 

With these principles at the heart of everything we do, we can deliver exceptional (and customisable!) travel experiences: ensuring the highest levels of satisfaction for whoever journeys with us.

Solo traveller on boat in Vietnam

Why choose us: 5 reasons to book

Now you know who we are. But why book with Wide Eyed Tours & Travel? Well, booking with anyone else means missing out on our award-winning, personalised service. Our ability to make lasting connections and your chance to make truly meaningful experiences in Southeast Asia’s most beautiful destinations: at your own pace, and your own budget. 

Here’s why people book with us, again and again.

01

Our credibility

We’re like your travel fairy godmothers and godfathers! With over 20 years of industry experience, we know what it takes to craft the perfect holiday. We can also help you navigate any changes and challenges in the event of the unforeseen. So you can sit back and relax…you are on holiday, after all!
02

Our local knowledge

Our secret sauce: the fact that we have teams on the ground with the best local insights, who can’t wait to share the hidden gems of their hometowns with you. No “checking off landmarks” here – it’s more about checking off bucket-list items and the kind of authentic experiences you’ll never forget.
03

Our customer service

We’re with you for every step of your journey (not literally, that would be weird). But we’re only a phone call or message away should you ever need a lift, a recommendation or a translation. We’re proud to have won awards for our customer service – and we’re all about making your trip as special as you are!
04

Our partners

For over two decades, we've been cultivating key relationships with our local partners in Southeast Asia: from the best hotels and restaurants to the safest and most comfortable cruise companies. So you can rest assured – booking a tour with us means you’ll get very best standards, at every destination.
05

Our humanity (!)

In a world of auto-generated booking systems, we like to keep it human – a personal touch makes our travel experiences special! We design our tours with human connection and cultural immersion in mind – and if you need to contact us, every response will be from An Actual Human: who’ll make sure you get the support you need.

What people say: our customer reviews

Creating everyone’s dream holiday doesn’t come easily: but with the help of our lovely staff members, we can build customisable trips to suit different travel styles, preferences and budgets, we’ve got it in the bag!

Meet our team
Team member
Nga Hoang
Director of Sales
Tailor My trip

Above & Beyond

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Hi Nga, Thank you so much again for your kindness to Gary and I, when he was sick. We will never forget the help and support you gave us.

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Agent
Team member
Kay Williams
UK/Ireland Sales Executive
Tailor My trip

I’ll definitely return and recommend

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Thank you, Kay and Duyen, for creating this wonderful itinerary! I’ll definitely return and recommend you to colleagues, as my clients loved yours the best. Looking forward to working together again!

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Kenny Philp
Agent
Team member
Thuan Nguyen
DMC Branch Manager
Tailor My trip

You only employ the best!

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Huge thanks to Chloe this week! I haven’t worked with her before, but she’s just as awesome as the rest of the team. She was patient with my clients and helped secure a lovely Vietnam booking.

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Agent
Team member
SoCheat Chea
Office Manager Cambodia
Tailor My trip

Very excited for my clients

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Wow, you’re amazing! You understood my—and the clients’—requirements so quickly! This is exactly why we voted you our DMC of the year at our recent conference. Keep up the fantastic work!

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Sonia Murray-Smith
Agent
Team member
Wanida Pongvisuttiruch
Ops Manager Thailand
Tailor My trip

A HUGE BIG THANK YOU

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A HUGE BIG THANK YOU for going “above & beyond” in purchasing & arranging the bottle of wine for Bettiann. I sincerely appreciate everyone’s effort in surprising her with this lovely gift.

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Sue
Agent
Team member
Huy Huyen
Personal Travel Assistant Vietnam
Tailor My trip

Can't thank you enough

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Hi Huy! We had an amazing time! Everything was well organized, making transfers easy. The day trips were perfect, and the hotel locations made accessing restaurants and attractions a breeze. Thank you!

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Matthew
Customer
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