Why book with us?

Experience Our Experience

Wide Eyed Tours & Travel

We’re a travel-loving team of former tour leaders and travel industry experts – and for over 20 years, we’ve specialised in Southeast Asia tours, snapping up plenty of awards along the way.

At WETT, we design our tours with local experts from across Vietnam, Cambodia, Thailand, and Laos – for an insider’s perspective into these fascinating destinations. So not only can we include hidden gems in our itineraries, we can offer the best service and support around the clock.

Here’s what we care about: travel (obviously), authentic experiences, our customers’ safety and comfort, respecting local cultures and customs and building nurturing, enduring relationships with our partners, suppliers, agents, and their clients. 

With these principles at the heart of everything we do, we can deliver exceptional (and customisable!) travel experiences: ensuring the highest levels of satisfaction for whoever journeys with us.

Solo traveller on boat in Vietnam

Why choose us: 5 reasons to book

Now you know who we are. But why book with Wide Eyed Tours & Travel? Well, booking with anyone else means missing out on our award-winning, personalised service. Our ability to make lasting connections and your chance to make truly meaningful experiences in Southeast Asia’s most beautiful destinations: at your own pace, and your own budget. 

Here’s why people book with us, again and again.

01

Our credibility

We’re like your travel fairy godmothers and godfathers! With over 20 years of industry experience, we know what it takes to craft the perfect holiday. We can also help you navigate any changes and challenges in the event of the unforeseen. So you can sit back and relax…you are on holiday, after all!
02

Our local knowledge

Our secret sauce: the fact that we have teams on the ground with the best local insights, who can’t wait to share the hidden gems of their hometowns with you. No “checking off landmarks” here – it’s more about checking off bucket-list items and the kind of authentic experiences you’ll never forget.
03

Our customer service

We’re with you for every step of your journey (not literally, that would be weird). But we’re only a phone call or message away should you ever need a lift, a recommendation or a translation. We’re proud to have won awards for our customer service – and we’re all about making your trip as special as you are!
04

Our partners

For over two decades, we've been cultivating key relationships with our local partners in Southeast Asia: from the best hotels and restaurants to the safest and most comfortable cruise companies. So you can rest assured – booking a tour with us means you’ll get very best standards, at every destination.
05

Our humanity (!)

In a world of auto-generated booking systems, we like to keep it human – a personal touch makes our travel experiences special! We design our tours with human connection and cultural immersion in mind – and if you need to contact us, every response will be from An Actual Human: who’ll make sure you get the support you need.

What people say: our customer reviews

Creating everyone’s dream holiday doesn’t come easily: but with the help of our lovely staff members, we can build customisable trips to suit different travel styles, preferences and budgets, we’ve got it in the bag!

Meet our team
Team member
Nga Hoang
Director of Sales
Tailor My trip

Above & Beyond

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Hi Nga, Thank you so much again for your kindness to Gary and I, when he was sick. We will never forget the help and support you gave us.

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Agent
Team member
Michelle McIntyre
VIC Sales Executive
Tailor My trip

Our strength is our in-country teams

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Thanks so much for visiting yesterday! It was great to meet you! I thought I knew Vietnam well, but you’ve expanded my horizons. I can now offer some exciting new options for my clients.

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Kristie Jenkins
Agent
Team member
Ally Schulha
NSW Sales Executive
Tailor My trip

Best holiday ever

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he was glowing, raving about her trip: 'the best holiday ever!' Van Anh, you were so helpful and beautiful to deal with. Thanks for making my job easier! I adore booking with WET!

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Beth Betland
Agent
Team member
Lesley Perrie
NZ Sales Executive
Tailor My trip

We’ll be back!

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Hi Huy! Our holiday was unforgettable! Every day was an amazing experience. The hotels were first-class, especially La Siesta and DLG Beachside. Thank you for everything! We’ll be back!

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Robert and Trina
Client
Team member
Sokheoun Oul
Personal Travel Assistant Cambodia
Tailor My trip

Very excited for my clients

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Thank you so much @sokheoun@wideeyedtours.com for your amazing hard work on putting this together for our customer Take care all and many thanks

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Nicola Dack
Agent
Team member
Khun Vat
Personal Travel Assistant Cambodia
Tailor My trip

Very excited for my clients

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Wow, you’re amazing! You understood my—and the clients’—requirements so quickly! This is exactly why we voted you our DMC of the year at our recent conference. Keep up the fantastic work!

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Sonia Murray-Smith
Agent
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